Privacy Policy

Last updated: 5 December 2025

This Privacy Policy describes how VANTAGEA LTD ("Vantagea," "we," "us," or "our") collects, uses, and shares information about you when you use our website at https://www.vantagea.io/ (the "Website") and our related services (collectively, the "Services").

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

  • Create an account or fill out a form
  • Subscribe to our services
  • Request a consultation or schedule a call
  • Communicate with us via email or other channels
  • Submit feedback or participate in surveys

This information may include your name, email address, phone number, company name, job title, payment information, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

  • Log information: browser type, access times, pages viewed, IP address, and the page you visited before navigating to our Services
  • Device information: hardware model, operating system and version, unique device identifiers, and mobile network information
  • Location information: approximate location based on your IP address
  • Cookies and similar technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services

2. Payment Processing

We use Stripe, Inc. ("Stripe") to process payments. When you make a payment, your payment card details are provided directly to Stripe and are not stored on our servers. Stripe's use of your personal data is governed by their Privacy Policy available at https://stripe.com/privacy. We receive limited information from Stripe about your transactions, including the last four digits of your card, card type, and transaction details necessary for our records and customer support.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyse trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalise and improve your experience
  • Comply with legal obligations

4. Legal Basis for Processing (UK/EEA)

If you are located in the United Kingdom or European Economic Area, we process your personal data based on the following legal grounds:

  • Performance of a contract: Processing necessary to fulfil our contractual obligations to you
  • Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, network security, and direct marketing
  • Consent: Where you have given us explicit consent to process your data for a specific purpose
  • Legal obligation: Processing necessary to comply with applicable laws and regulations

5. Information Sharing

We do not sell your personal information. We may share information about you as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our agreements or policies, or to protect the rights, property, and safety of Vantagea or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

For determining the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorised use or disclosure
  • The purposes for which we process your personal data
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

7. Data Security

We implement appropriate technical and organisational measures to protect the security of your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal data from the UK or EEA, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the UK Information Commissioner's Office or European Commission
  • Transfers to countries deemed to provide adequate protection
  • Other valid transfer mechanisms under applicable data protection law

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing of your personal data
  • Data portability: Request transfer of your personal data
  • Objection: Object to processing of your personal data
  • Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at admin@vantagea.io. We will respond to your request within the timeframe required by applicable law.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve and analyse our Services. Cookies are small data files stored on your device.

Types of cookies we use:

  • Essential cookies: Necessary for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our website
  • Functional cookies: Enable enhanced functionality and personalisation
  • Marketing cookies: Used to track visitors across websites for advertising purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

11. Third-Party Services

Our Services may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

We may use third-party services for:

  • Analytics (e.g., Google Analytics)
  • Payment processing (Stripe)
  • Customer communication
  • Marketing and advertising

12. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Vantagea Ltd
Email: admin@vantagea.io

Company Number: 14751439
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

For data protection inquiries or to exercise your rights under applicable data protection laws, you may also contact us at the address above.

15. Supervisory Authority

If you are located in the United Kingdom or European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

For UK residents:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk/